Terms of service

Welcome to CraftRay Gifts. By placing an order through our website, you agree to the following terms:

Products should only be used for their intended purpose.

We reserve the right to adjust prices, product descriptions, and availability without prior notice.

In the event of an error in pricing or product information, we reserve the right to cancel or modify an order.

By purchasing a personalized item, you confirm that all information provided (names, spelling, dates, photos, etc.) is accurate.

Personalized and custom-made items are non-refundable unless they arrive damaged or incorrect.

Orders are processed in the United Kingdom. All prices are listed in GBP (£).

Shipping times may vary depending on your location and chosen delivery option.

We are not responsible for delivery delays caused by postal or courier services once the order has been dispatched.

We reserve the right to refuse or cancel an order if fraud or misuse is suspected.

If you have any questions about our Terms of Service, please contact us at info@craftraygifts.co.uk..